PROGRAMS AND SERVICES
PRICES:
* All prices are listed in American dollars and include all
taxes for non-residents in Peru tourists.
* Prices for groups over 15 passengers are subject to
discounts.
Please ask our reservation agent at
reservas@peruviansacred.com
* All air and bus fares are subject to changes and
availability, which must be confirmed the date of making the
reservation
RESERVATION AND DEPOSITS:
* The system must only process reserves received at least 2
days before the date of beginning of the tourist services.
* To confirm your reserves, we must have received the
payment for services or the guarantee deposit.
* All payments or deposits must be made trough our online
system or by Mail Order / Telephone Order
* Your credit card must be charged alter the availability of
all the services required have been confirmed.
* Online Transaction Service Fee: A non-refundable fee of up
to US $ 9.50 per transaction is charged for each reserve
that pays us a standard fee or commission.
We act as an intermediary between travel suppliers and
consumers for the booking of and payment for travel services.
To facilitate the provision of travel services to consumers,
we enter into agreements with various travel suppliers which
govern the booking of and payment for such hotels, tour
packages, flight or bus tickets, through this web site. The
price listed for travel services includes the amount(s) paid
to the relevant travel supplier(s) in connection with
facilitating your travel arrangements, as well as a Online
Transaction Service Fee for facilitating such travel
arrangements.
Tourist Packages / Tour Reservations
* All requirement of tourist package or tour which are
confirmed, have all services guaranteed.
* The confirmation of your reserve, must be sent by e-mail
with the reservation code of each tourist program required.
* The confirmation will only proceed after we receive your
on-line reserve or a guarantee deposit.
* The guarantee deposit is a payment in advance of US $
100.00, which is not refundable if the reserve is cancelled.
* The total payment of the packages / tours must be made 60
days prior of the beginning date of the travel program.
Penalties:
* There will be no refund for portions of tour / packages
that haven't been used due to passenger decision, once the
tour / package is going on.
* Every cancellation made by passenger before 60 days prior
the beginning date of the tour, must be subject to a penalty
of US $ 100 of the non-refundable deposit plus US $ 25 of
administrative expenses.
* Every cancellation made by passenger, within 59 and 30
days prior the beginning date of tour, must be subject to a
penalty of 50% of the program price plus US $ 25 of
administrative expenses.
* Every cancellation made by passenger, between 29 and 16
days prior the beginning date of the tour must be subject to
a penalty of 75% of the program price plus US $ 25.00 of
administrative expenses.
* Every cancellation made by passenger 15 days or less prior
the beginning date of the tour must be not refundable.
* Note: Reservation for Inca Trail programs are not
refundable.
Hotel Reservations: (Not included in Tourist Packages)
* All requirement of hotel accommodation which are confirmed,
are guaranteed.
* The confirmation of the reserve, must be sent by e-mail
with the hotel reservation code.
* Breakfast and transfer from the airport are included only
if it is specified and published by the hotel, Otherwise the
price includes only the accommodation.
* Passengers only have to show their passports or document
at the hotel and give the confirmation code. This is enough
to take the room.
Penalties:
* For every cancellation made by the passenger, more than 16
days prior the arrival, must be subject to a penalty of US $
25.00 for administrative expenses.
* For every cancellation made by the passenger, within the
15 days prior the arrival, must be subject to a penalty of
the first night amount plus the US $ 25.00
* In the case that passenger don't arrive at the hotel (no
show) at the reserved date, and haven't send a cancellation
in advance, must loose the payment of all the nights
reserved.
Air, Bus or Train Tickets Reservations (Not included in
Tourist Packages)
* Every confirmed reserve is guaranteed.
* The flight tickets are e-tickets and passenger don't
require any paper or physical document. It is necessary only
to show the passport of identification document at the
counter and give the confirmation code, then you can pick up
your boarding pass or ticket.
* The confirmation of the requested reserve, must be sent by
an e-mail, with the confirmation code of each transportation
company in the next 48 hours.
* Fares of airlines are subject to confirmation on the day
of reservation, and can be modified getting higher or
cheaper, it depends on the availability of the fare.
* Once ticket is issued, it may not be reassigned to a
different passenger or airline.
Penalties:
* FLIGHT TICKETS:
The payment is not refundable. Not admitted any change of
itineraries and / or passenger name.
BUS TICKETS: For every cancellation made by
passenger, more than 24 hours prior the beginning of the
journey, has only the possibility to change the date of
travel, not the route. The payment is not refundable. If the
cancellation is within the 24 hours prior the beginning of
journey, there is no possibility to change the travel date,
and ticket is not refundable.
* TRAIN TICKETS: For every cancellation made by
passengers, more than 7 days before the date of travel, has
only the possibility of change the date of travel, not the
route. The payment is not refundable. If cancellation is
within the 7 days prior the travel, there is no possibility
to change the date and ticket is not refundable.
AIR OR LAND TRANSPORTATION:
* IATA airlines or transport companies, have no
responsibility for any damage of passengers when they are
not on board of the airplane, train or bus.
* When tour or package includes a promotional air or land
fare, and passenger change the date of travel, must be
subject to a penalty.
DOCUMENTS:
* The passengers must carry with themselves a passport or
travel document depending on their nationality, it is legal
rule in Peru.
* For the discharge of the payment of the tax IGV you will
show your passport.
BAGGAGE:
* Baggage transportation is limited to 44 lb (20 Kg) per
passenger for all the flights and local land carriers.
* The owners have the responsibility of their baggage,
unless the baggage has an own insurance.
* Small objects as video or photo cameras, binoculars, bags,
umbrellas, etc are responsibility of their owners, and is
recommendable to get an insurance.
* Is recommendable to carry all the baggage well closed and
with personal identification.
HOTELS IN TRAVEL PROGRAMS:
* As it is shown in each program, the rates are fixed by
person, and by the number of night specified.
* The tour operator reserved the right to replace hotels of
the same category or higher.
* It is limited the number of single rooms.
MEALS:
* In all flights and land transportation, meals and snacks
are given to passengers according to transport company
* Some tour programs include the meals specified in the
itinerary, these are described as: (B: Breakfast, L: Lunch,
D: Dinner)
* All other meals are responsibility of the passenger.
LIABILITY:
* Liability for services not provided, due to negligence of
PERUVIANSACRED and or its employees is limited to the real
cost of the omitted services and excludes all resulting
indirect costs and consequences.
* In the event of the above, PERUVIANSACRED will make its
best effort to provide alternative arrangements at the same
cost, subject to availability.
EXECUTION OF REIMBURSEMENT OF THE PACKAGES, TOUR,
ACCOMMODATION OR TICKETS
* If PERUVIANSACRED fails to fulfill its obligation for
services, hotels, meals and or transportation as indicated
in the travel program, a reimbursement will be provided
within 30 days of the client submitting a claim or write out
authorization from any of our local or foreign agents.
* No claims will be considered if made later than 60 days
after termination of the tour.
RESPONSIBILITIES AND OBLIGATIONS
* PERUVIANSACRED is responsible for providing all the
services and accommodations exactly as advertised on the web
site.
* In case of strikes or political manifestations, natural
disasters, severe weather or any other acts of nature,
PERUVIANSACRED is not responsible for the services not
provided.
* If for any reason the transportation chosen by the
passenger (bus, flight, train, etc) don't arrive to destiny
at the date and hour programmed for take tour or program
reserved , PERUVIANSACRED and the Tour Operator deny all
responsibility for not bringing the tour or package services;
these services will not be reprogrammed. Tour operator will
bring the services only from the portion considered after
the arrival of passengers. The portion of the program lost
for this reason is not refundable.
* PERUVIANSACRED, it's intermediaries and employees are not
responsible for loss, damage or injury related to services
or accommodations provided by the railroads, bus companies,
tour companies, tour employees, boat companies, airlines and
or hotels. All of the above are subject to local laws of the
country where the services are provided.
* PERUVIANSACRED reserves the right to alter the program of
any package / tour.
* PERUVIANSACRED will issue all e-tickets and e-vouchers for
all services at the starting location of the package / tour,
or will send them to the address indicated by the client. |
